Returns and Refund Policy

Please review our return and refund policy below.

1. Return Eligibility

• Items must be returned within 3 days of delivery.
• Products must be unused, in their original condition, and in the original packaging.

2. Return Process

• Contact our support team at message@ziiesto.com to initiate a return.
• Pack the item securely and ship it to the provided return address.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Policy

• Once we receive and inspect the returned item, we will process your refund.
• Refunds will be issued to the original payment method within 7 business days.
• Shipping fees are non-refundable unless the return is due to our error.

4. Exchanges

• We only replace items if they are defective or damaged.
• If you need an exchange, contact us at message@ziiesto.com with details.